Initial contact
First message and vehicle photographs
January 7, 2026
January 7, 2026 message requesting mobile dent repair and providing vehicle photographs.
File: IMG_7419.PNG
Documents & images
Redacted Records
These are the records I rely on, published as redacted derivative files. Redactions are intended to remove private or unrelated information, not to change the substance of the displayed communication.
Vehicle condition
Vehicle photographs sent before the work
January 7, 2026
Vehicle photographs documenting areas relevant to the requested repair.
File: IMG_7420.PNG
Payment
Payment and the concern reported the next day
January 7–8, 2026
Message chain documenting the $1,125 payment and the concern reported the following day.
File: IMG_7424.PNG
Vehicle condition
Reported condition after the work
January 8, 2026
January 8, 2026 message and photographs identifying the areas the owner believed remained unresolved.
File: IMG_7425.PNG
Vehicle condition
Additional close-up photographs
Additional photographs exchanged in connection with the repair discussion.
File: IMG_7426.PNG
Corrective-work discussion
Response stating the work would be corrected
After January 8, 2026
Message responding to the photographs and stating that the work would be corrected.
File: IMG_7427.PNG
Corrective-work discussion
Scheduling discussion for corrective work
January 20 – February 3, 2026
Messages discussing possible dates for corrective work.
File: IMG_7428.PNG
Follow-up communications
Later attempts to arrange a return visit
February 4 – March 19, 2026
Messages showing later attempts to arrange a return visit.
File: IMG_7429.PNG
Follow-up communications
Follow-up through spring 2026
March – June 2026
Messages documenting additional follow-up through June 2026.
File: IMG_7430.PNG
Follow-up communications
Final documented request for repayment
June – August 2026
Final documented request for repayment or reimbursement after earlier follow-up attempts.
File: IMG_7431.PNG
Later dispute
Exchange in which the dispute escalated
August 29, 2026
Later exchange in which the dispute escalated and the owner stated an intention to file complaints and publish an account.
File: IMG_7620.PNG
Later dispute
Provider's position and the owner's disagreement
August 29, 2026
Later exchange showing the provider's position and the owner's disagreement.
File: IMG_7621.PNG
Later dispute
Continuation of the disagreement
August 29, 2026
Continuation of the parties' disagreement, with accusatory statements removed or redacted.
File: IMG_7622.PNG
Later dispute
Closing statements from both parties
August 29, 2026
Closing messages in which each party restated its position.
File: IMG_7623.PNG
Advertisement
Archived advertisement for mobile repair services
Posted August 24, 2026
Archived Craigslist advertisement describing services offered under the A&J Auto Body name. Inclusion does not imply that Craigslist verified the advertiser.
File: craigslist-listing.pdf